Terms and conditions

Couples DTS is committed to protect your privacy. If you have any questions or concerns regarding the use of your personal information, please contact us via We will be happy to help you.

By using the Site and / or our services, you consent to the use of your personal information as set out in the Privacy Policy. The privacy policy is part of our terms and conditions. Therefore, if you agree to our terms and conditions, you agree to our privacy policy. In the event of overlapping provisions that appear in both the terms and conditions and the privacy policy, the latter shall take precedence.

1. Definitions used in the provisions
2. Our Privacy Policy
3. What rights do you have with respect to your personal information?
4. What personal data we collect from you
5. How do we use your personal information?
6. Who also has access to your personal data
7. How do we protect your personal information?
8. Information regarding cookies
9. Contact details

1. Definitions
Personal data - any information about a specific or identifiable natural person.
Processing - any transaction or series of operations related to personal data or personal records.
Data subject - natural person whose personal data is being processed.
Child - natural person under 16 years.
We / us / our (either in capital letters or not) - Couples DTS Leadership Team

2. Privacy Policy
We agree to abide by the following privacy policies:
Our processing is lawful, fair, transparent. Our processing operations are based on legal foundations. With us, your rights always come first, before we process your personal data. On request, we will provide you with information about the pro-cessing.
The processing is limited to the purpose. Our processing operations do justice to the purpose for which the personal data was collected.
The processing takes place with a data minimum. We only collect and process a minimum of personal data required for the purpose.
The processing is limited in time. We do not store your personal data longer than necessary.
We always strive to ensure the accuracy of the data.
We always strive to ensure the integrity and privacy of the data.

3. Right of the data subject
The data subject has the following Rights:
Right to Information - that means you have the right to know if your personal information is being processed; which data is collected, where the data came from, and why and by whom it is processed.
Right of Access - this means you have the right to access data collected about you. This includes your right to request and receive a copy of your collected personal information.
Right to rectification - this means that you have the right to request the correction or deletion of your personal data that is incorrect or incomplete.
Right to delete - this means that under certain circumstances you may require that your personal data be deleted from our records.
Right to Restricted Processing - this means that under certain circumstances you have the right to restrict the processing of your personal data.
Right to object to the processing - this means that in certain cases you have the right to object to the processing of your personal data, for example in the case of direct marketing.
Right to object to automated processing - this means that you have the right to object to automated processing, including data profiling; and not subject to a decision based solely on automated processing. You can exercise this right if the result of the profiling has legal consequences for you or significantly affects you.
Right to transferability of the data - You have the right to receive your personal data in a machine-readable format or, if possible, through a direct transfer from one processor to another.
Right to file a complaint - if we reject your request for access rights, we will give you the reason. If you do not agree with how your request was handled, please contact us.
Right to Assistance from the Supervisor - this means you have the right to seek the help of a supervisor and the right to seek further remedies, such as seeking damages.
Right to withdraw your consent - You have the right to withdraw any consent to the processing of your personal data.

4. Data collected by us
Information you have provided to us:
This can be e-mail address, name, home address - especially data for contacting or improving usability. We store the information you provide so that you can continue to do things on our website or tell us something. This information is, for example, your name and your e-mail address.
Automatically collected information about you:
This is information that is automatically stored by cookies and other tools. For example, information about your IP address, etc. This information is used to improve the user experience. If you use our services or visit our website, your activities may be stored on our website. We may use software tools to measure and collect session information, including the time it takes to set up a website (Page Response Time), the amount of time visitors spend on pages, page interaction information, and methods used to retrieve the page become.
Publicly accessible information:
We may collect information about you that is publicly available.
What data, how, why and where they are collected by our host, can be found here: Privacy Policy

5. What we use your personal information for
We use your personal data to:
To provide you with our services. This includes, for example, the provision of products and services requested by you; contacting and communicating with you regarding such products and services; and notifications to you of any changes in performance.
Improving usability;
To provide our customers with ongoing customer service and technical support;
To create aggregated statistical information and other aggregated and / or derived non-personal information that we or our business partners may use to provide and improve our services;
Fulfillment of a legal or contractual obligation.
For legitimate reasons, we process personal information for the following purposes:
To send personalized offers * (from us and / or from carefully selected partners);
To improve the quality,
Unless you have notified us otherwise, we consider it our legitimate interest to offer you products / services that match or resemble your browsing history.

We process your personal data to fulfill legal obligations and / or use your personal data for statutory purposes. We reserve the right to anonymise collected personal data and to use any data of this kind. We use data outside of these terms only in anonymous form. We store your collected information for internal communication purposes or other legal purposes only as long as necessary.
We may process your personal information for other purposes that are not mentioned here, but which are consistent with the original purpose for which they were collected. When we do this, we make sure that:
The link between the purpose, context and nature of the personal data is consistent with other processing purposes;
Further processing does not harm your interests and
suitable protective measures are available for processing.
We inform you about any further processing and purposes.

6. Who also has access to your personal data
We do not share your personal information with strangers. Your personal information may in some cases be shared with our trusted partners in order to provide you with a service or improve the quality assurance of our service.
We work exclusively with partners who are able to provide a sufficient level of protection for your personal information. We will disclose your personal information to third parties or public authorities if required by law. We may disclose your personal information to third parties if you have given us your consent or if there are other legal reasons for doing so.
7. How we protect your information
We always strive to protect your personal information. We use protection protocols for communication and data transfer (such as HTTPS). If necessary, we anonymise your data and use pseudonyms.
Although we always endeavor, we can not guarantee the security of the information. However, we promise that we will notify the competent authorities about any violations. We also notify you if your right or interests are at risk. We do everything in our power to prevent security breaches and assist the authorities in the event of any injury.
Children: We do not intend or unaware to collect information about children. Our offer is not aimed at Children.

8. Cookies and other technologies we use
We use cookies and / or similar technologies to analyze our customers' behavior, to administer our website, to track user steps and to obtain information about the users. Our goal is to provide you with personalized and better customer service.
A cookie is a small text file stored on your computer. Cookies are used to store information to help pages use. Only we have access to the cookies created on our website. You can view your cookies in the browser. If you disable cookies, you may not be able to use certain features.
We use cookies for the following purposes:
Essential cookies - you need these cookies to use important features on our website. These cookies do not collect any personal data.
Functional cookies - these cookies enhance the functionality of our website for customer-friendly use of our services through numerous personalized functions. For example, these cookies may "remember" your name and your email address in the contact field, so you do not have to re-enter them when you next want to comment.
Analytics Cookies - these cookies are used to track the use and success of our website and our services.
Advertising Cookies - These cookies are used to display advertisements that are of interest and relevant to you. Plus, you'll make sure you do not have to watch an ad indefinitely. These cookies are usually placed on the website by ad networks with the consent of the website operator. The cookies "remember" your visit to a website and share the information with other organizations, such as advertising agencies. Often, targeting or advertising cookies are associated with a feature of the site provided by another organization.
You can delete the cookies stored on your computer in your browser settings. Alternatively, you can view some third-party cookies through a privacy platform, such as For more information about cookies, visit

Our homepage is hosted on the platform. provides us with the online platform to share our products, services and general information about the Services with you. Your data may be stored through's data storage, databases and general applications. You store your data on secure servers behind a firewall. We use the online platform to manage your contact requests, to measure visitor traffic on our website and other activities such as the creation of social media articles or the graphic design of this site.

9. Contact
Couples DTS

Changes to the privacy policy:
We reserve the right to make changes to our privacy policy.
Last change was made on 03.02.2021